Knowledge Zenith
Hi-fi sound for peanuts. In the cutthroat Chinese audio market, the KZ-ATE buries the price-to-performance needle. The company behind this Chi-Fi jewel delivers the sonic goods without scrimping on design, build quality, or packaging.
KZ
KZ / In Ear Headset / ZS5
Regular price
$69.00
Sale price
$59.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
- 14 MONTHS - Engineers took a total of 14 months of planning, Research & Development and production Quality Check to introduce ZS5 into the market. • 45KHZ - Able to maintain at 45KHZ by sharing the load among 4 drivers, producing an incredible Mid-Range vocal performance.
- QUAD DRIVERS - Two balanced armatures and two dynamic drivers design immerse yourself in music, outstanding acoustic design brings deeper and more powerful bass rhythms.
- CONVENIENT CONTROL- Built in Knowles‘ Sisonic microphone with remote, change tracks, answer calls, compatible with iPhone, iPad, iPod, Android devices and all 3.5mm jack devices.
- ERGONOMIC FIT - Detachable cable with anti-tangled design, 1.2m cord offers flexibility and a comfortable length for any busy lifestyle,can be threaded through a jacket or bag.
- Connectivity : Wired (Memory Wire at the ear loop section) • Application: Apple iOS and Android • Driver: 2x 10mm Low Frequency Drivers/2x 6.4mm Mid-Low Frequency Drivers • Sensitivity: 106dB
- DC resistance: 16 ohms
- Frequency range: 20Hz-20000Hz
- Maximum power: 10mw
- Microphone: Yes
- Cable length: 1.2m
- Product weight: 0.04 pounds UPGRADES: KZ Upgrade Bluetooth Module Adapter
- Connectivity : Wireless
- Bluetooth Version: Version 4.2 HFP/HSP/AVRCP/A2DP/SBC/AAC
- Distance: 10m
- Active Noise-Cancellation: No
- Support APT-X: No
- Volume Control: Yes
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / In Ear Headset / ED12
Regular price
$59.00
Sale price
$39.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Main Features:
KZ ED12 HiFi music in-ear earphones with mic
Precise dynamic driver, burst out unexpected energy
With rigorous formula to calculate the precise performance of each frequency band
Large size PEK diaphragm brings a wide sound field performance
Detachable cable provides convenient conditions for the replacement of cable for day after the upgrade
Advanced sound insulation technology allows you to prevent external noise interference
KZ ED12 HiFi music in-ear earphones with mic
Precise dynamic driver, burst out unexpected energy
With rigorous formula to calculate the precise performance of each frequency band
Large size PEK diaphragm brings a wide sound field performance
Detachable cable provides convenient conditions for the replacement of cable for day after the upgrade
Advanced sound insulation technology allows you to prevent external noise interference
Specification
|
General |
Brand: KZ Model: ED12 Type: In-Ear Wearing type: In-Ear Function: Answering Phone,HiFi,Microphone,Noise Cancelling,Song Switching |
|---|---|
|
Product Details |
Driver type: Dynamic Connectivity: Wired Application: Computer,Mobile phone,Portable Media Player,Sport Plug Type: 3.5mm Cable Length (m): 1.2m Driver unit: 10mm Frequency response: 10-20000Hz Impedance: 16ohms Sensitivity: 120dB Compatible with: Computer |
|
Dimension and Weight |
Product weight: 0.0300 kg Package weight: 0.0900 kg Package size (L x W x H): 10.00 x 7.00 x 3.00 cm / 3.94 x 2.76 x 1.18 inches |
|
Package Contents |
Package Contents: 1 x ED12 Earbud, 1 x Detachable Cable, 2 x Pair of Ear Plugs, 1 x English User Manual |
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / In Ear Headset / ZST
Regular price
$69.00
Sale price
$49.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
- COMFORTABLE & PHENOMENAL SOUND - Solid ergonomic wear experience, durable amd designed with a memory wire technology. The in-ear headphones make it easier to stay in place while you are moving, providing a perfect fit. Independent sound channel for each single driver to produce crisp and accurate sound, bringing you warm and detailed treble. The mid-bass and treble driver unit have a rich and vigorous performance at bass, mid-range and treble.
- NOISE CANCELING HIFI HEADSET - KZ ZST Series Hybrid Balance Armature with Dynamic In-Ear 1BA+1DD Hi-Fi driver, paired up with the uniquely designed patented silicon tip. The patented silicon tip provides a more comfortable fit to human ears when compared with conventional earmuffs. They provide direct transmission to your eardrum thus you get better user experience and improved noise canceling performance.
- HIGH PERFORMANCE - KZ ZST Series is designed with special Balanced Armature Driver, very unique signature sound.
- STYLISH DESIGN & REMOVABLE CABLE - KZ ZST Series uses cable with 3.5MM L-Shaped plugs. KZ also offers upgrade cable for KZ ZST Series with improved quality, ZST silver plated cable and the ZST gold plated cable.
- Connectivity : Wired (Memory Wire at the ear loop section)
- Application: Apple iOS and Android
- Driver: 10mm Dynamic Balanced Armature Signature Driver
- Sensitivity: 106dB
- DC resistance: 16 ohms
- Frequency range: 20Hz-20000Hz
- Maximum power: 10mw
- Microphone: Yes
- Cable length: 1.2m
- Product weight: 0.04 pounds
UPGRADES: KZ Upgrade Bluetooth Module Adapter
- Connectivity : Wireless
- Bluetooth Version: Version 4.2 HFP/HSP/AVRCP/A2DP/SBC/AAC
- Distance: 10m
- Active Noise-Cancellation: No
- Support APT-X: No
- Volume Control: Yes
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / Bluetooth Adapter
Regular price
$59.00
Sale price
$29.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / In Ear Headset / ATE
Regular price
$69.00
Sale price
$39.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Specifications:
| General Specification | |
| Brand Name | KZ |
| Model Number | ATE |
| Color | Silver, Clear Black |
| Cable Length | About 1.3m |
| Wearing Type | In-ear |
| Product Weight (kg) | 24g |
| Technical Parameters | |
| Conectivity Interface | 3.5mm |
| Music Style | The American and European pop and rock |
| Driver Unit | Moving coil 8.2mm |
| Receive Sensitivity | 106dB |
| Impedance | 16Ω |
| Frequency Response | 15-29000Hz |
| Quality Performance Standards |
CNASL1454 |
| Microphone | Yes |
| Wired Control | Yes |
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / Carry Case
Regular price
$15.00
Sale price
$10.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / In Ear Headset / ATE-S
Regular price
$69.00
Sale price
$39.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Description:
Brand: KZ
Model: ATE-S
Unit Type: 8.2mm Dynamic
Brand: KZ
Model: ATE-S
Unit Type: 8.2mm Dynamic
Headphone type: In-ear
Communication: Wired
Microphone: Yes
Communication: Wired
Microphone: Yes
Interface: 3.5mm Gilded
Impedance: 16Ω
Impedance: 16Ω
Headphone sensitivity: 106dB±2dB
Frequency range: 15-29000Hz
Cable Length: 1.3m±3cm
Color: Black
Features:
1.Compatible with: Mobile Phones/ computers/ mp3/ mp4/ tablet PC.
Package Included:
1x KZ-ATE-S Dynamic Noise Canceling Earphone With Mic
Features:
1.Compatible with: Mobile Phones/ computers/ mp3/ mp4/ tablet PC.
2.Built-in beryllium alloys of pure copper pronunciation unit.
3.Unique design memory wire around the ears.
4.HiFi lossless cable and gold plated jack effectly reduces signal loss.
5.HD calls.
5.HD calls.
Package Included:
1x KZ-ATE-S Dynamic Noise Canceling Earphone With Mic
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / In Ear Headset / ATR
Regular price
$59.00
Sale price
$29.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Specifications:
| General Specification | |
| Brand Name | KZ |
| Model Number | ATR |
| Headphone Type | Standard ATR edition, microphone edition |
| Cable Length | 1.2m |
| Wearing Type | In-ear |
| Product Weight (g) | 23g |
| Technical Parameters | |
| Plug Type | L type |
| Conectivity Interface | 3.5mm |
| Sound Priceples | Dynamic Driver |
| Speaker Diameter | 8mm |
| Sensitivity | 106dB |
| Impedance | 16Ω |
| Frequency Response | 20Hz-20kHz |
| Distortion | 1% |
| Microphone | Yes/No |
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / In Ear Headset / ED9
Regular price
$69.00
Sale price
$39.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
- Upgrade tuning nozzles, for different musical styles - The bass and balanced nozzles allow users to tune its audio settings by switching different nozzles. Bass for a bass-enhanced experience, Balance for full-spectrum smoothness.
- Innovative T shaped pole piece driver unit - The all new driver unit effectively eliminates the negative pressure in driver, providing clear, soft feel of sound and better extension of vocals.
- New vibrant PEK diaphragm - With extremely sensitive and fast response force, this KZ ED9 headphone has purer vocals, dynamic textured bass.
- Musical instruments level acoustics brass housing - The copper housing enhance the resonance effect, the tone is clearer and brighter, reproduce the fresh thorough and extremely dynamic sound.
- Connectivity : Wired (L bending and 3.5mm Gold-plated jack)
- Application: Apple iOS and Android
- Driver: 8.2mm Dynamic Balanced Armature Moving Coil Driver
- Sensitivity: 106dB
- DC resistance: 18 ohms
- Frequency range: 6Hz-46200Hz
- Maximum power: 10mw
- Microphone: Yes
- Cable length: 1.2m
- Product weight: 0.015 pounds
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / Upgrade Silver Plated Cable / ZST
Regular price
$19.00
Sale price
$16.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
KZ UPGRADE SHIELDED SILVER COATED CABLE
Compatible with KZ ZST
- Smooth high frequency
- Smooth low frequency
- Good texture
- Acoustically balanced
- Bright vocals
- Increases vocal density
Material: Shielded Silver Coated Cable
Pin: Custom 2 PIN connector (0.75 pin )
Material: 4% silver tin solder, Cardus
Length: 1.2m
Specification:
Bluetooth: Bluetooth 4.2
Range of application:KZ ZS5 ZS6 ZS3/ZST ED12 ES3
( Is the same ZS5 and ZS6 interface,If you buy ZS6 bluetooth line please order ZS5)
( Is the same ZST and ES3 interface,If you buy ES3 bluetooth line please order ZST)
Weight:10±3g
Pin type:0.75mm
Length:85±3cm
Material:ABS
Communication distance:10m
Standby time:About 175 hours
Working time:About 3-4 hours
Charging time:About 1 hours
Features:
1.KZ custom bluetooth module upgrade line.
2.Bluetooth 4.2 wireless advanced upgrade module.
3.KZ earphones in your hands, extraordinary, and the cable connection can give you a professional listening
incisively and vividly, and wireless connections can let you in motion is put aside all, enjoy the experience.
4.Experience the freedom from now on.
Package Included::
1 x Wireless Bluetooth 4.2 Earphone Cable
Bluetooth: Bluetooth 4.2
Range of application:KZ ZS5 ZS6 ZS3/ZST ED12 ES3
( Is the same ZS5 and ZS6 interface,If you buy ZS6 bluetooth line please order ZS5)
( Is the same ZST and ES3 interface,If you buy ES3 bluetooth line please order ZST)
Weight:10±3g
Pin type:0.75mm
Length:85±3cm
Material:ABS
Communication distance:10m
Standby time:About 175 hours
Working time:About 3-4 hours
Charging time:About 1 hours
Features:
1.KZ custom bluetooth module upgrade line.
2.Bluetooth 4.2 wireless advanced upgrade module.
3.KZ earphones in your hands, extraordinary, and the cable connection can give you a professional listening
incisively and vividly, and wireless connections can let you in motion is put aside all, enjoy the experience.
4.Experience the freedom from now on.
Package Included::
1 x Wireless Bluetooth 4.2 Earphone Cable
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / Upgrade Silver Plated Cable / ZS3
Regular price
$19.00
Sale price
$16.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
KZ UPGRADE SHIELDED SILVER COATED CABLE
Compatible with KZ ZS3 & ZS5
- Smooth high frequency
- Smooth low frequency
- Good texture
- Acoustically balanced
- Bright vocals
- Increases vocal density
Material: Shielded Silver Coated Cable
Pin: Custom 2 PIN connector (0.75 pin )
Material: 4% silver tin solder, Cardus
Length: 1.2m
Specification:
Bluetooth: Bluetooth 4.2
Range of application:KZ ZS5 ZS6 ZS3/ZST ED12 ES3
( Is the same ZS5 and ZS6 interface,If you buy ZS6 bluetooth line please order ZS5)
( Is the same ZST and ES3 interface,If you buy ES3 bluetooth line please order ZST)
Weight:10±3g
Pin type:0.75mm
Length:85±3cm
Material:ABS
Communication distance:10m
Standby time:About 175 hours
Working time:About 3-4 hours
Charging time:About 1 hours
Features:
1.KZ custom bluetooth module upgrade line.
2.Bluetooth 4.2 wireless advanced upgrade module.
3.KZ earphones in your hands, extraordinary, and the cable connection can give you a professional listening
incisively and vividly, and wireless connections can let you in motion is put aside all, enjoy the experience.
4.Experience the freedom from now on.
Package Included::
1 x Wireless Bluetooth 4.2 Earphone Cable
Bluetooth: Bluetooth 4.2
Range of application:KZ ZS5 ZS6 ZS3/ZST ED12 ES3
( Is the same ZS5 and ZS6 interface,If you buy ZS6 bluetooth line please order ZS5)
( Is the same ZST and ES3 interface,If you buy ES3 bluetooth line please order ZST)
Weight:10±3g
Pin type:0.75mm
Length:85±3cm
Material:ABS
Communication distance:10m
Standby time:About 175 hours
Working time:About 3-4 hours
Charging time:About 1 hours
Features:
1.KZ custom bluetooth module upgrade line.
2.Bluetooth 4.2 wireless advanced upgrade module.
3.KZ earphones in your hands, extraordinary, and the cable connection can give you a professional listening
incisively and vividly, and wireless connections can let you in motion is put aside all, enjoy the experience.
4.Experience the freedom from now on.
Package Included::
1 x Wireless Bluetooth 4.2 Earphone Cable
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / In Ear Headset / ZS3
Regular price
$59.00
Sale price
$39.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street
KZ
KZ / In Ear Headset / ZS6
Regular price
$109.00
Sale price
$89.00
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
UPGRADE VERSION FOR KZ-ZS5
KZ-ZS6 is the upgrade version for KZ-ZS5, upgraded design, enhanced sound signature and amazing bass.
- Double dynamic drivers
- Double balance armature drivers
- Unilateral four units common vocal bilateral
- Three-frequency eight units common vocal
SUIT FOR VARIOUS STYLES OF MUSIC
Tuned for various styles of music.
- Amazing sound stage
- Amazing vocal
- Amazing instrumental separation
- Studio Monitor alike balanced sound
HIGH SOUND QUALITY FOR THIS RANGE
KZ ZS6 Earphone Earphones come with hybrid technology, enhancing the sound quality.
- Double balance armature
- Double dynamic driver
- Removable cable design
- High performance for audio earphones
STYLISH DESIGN & REMOVABLE CABLE
KZ ZS6 cable use 3.5MM 0.75mm 2 pin Detachable Cable. With the stylish design and high-end sound quality, ZS6 earphones are designed for the latest generations of iPod, iPhone, and iPad. They work with all Androids, tablets, mp3 players, and related devices with a standard 3.5 mm jack. KZ also offers silver plate upgrade replacement cable (B01LWL9S2E), improving more sound quality.
Features:
Integrated 2 dynamic unit and 2 balanced armatures units for each side earbud, provide wider frequency range and more abundant sound details.
7 - 40KHz super wide frequency range, offers board sound field and captures more abundant sound details, immersive sound effect.
Aluminum alloy metal shell, professional grade electronic frequency division.
Detachable design, easy to assemble and convenient to maintain, satisfies various demands on lines as well.
3.5mm gold-plated L-bend jack, compatible with the majority of electronic devices, like phones, computer, walkman, MP3 and so on.
Built-in thin iron wire in cord, you can wear it and hang on your ear so as to avoid falling or dropping while doing sports.
High definition microphone supports clear and smooth conversation.
On-cord control, easy to pause / play music, switch songs and answer / refuse call, adjust volume.
Shipping Information
Your purchases will usually leave our warehouse between 1 to 3 working days and may ship on the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. Orders will be shipped via Singapore Post Limited, SingPost. Casefactorie will not be responsible for any lost mail without tracking number.
LOCAL SHIPPING WITHIN SINGAPORE
Standard Mail: Standard Mail is free of charge without any tracking . Your purchase will be delivered to your letterbox between 3 to 5 working days. All additional postage charges are absorbed by Casefactorie. There might be delays beyond the original delivery estimates. Casefactorie holds no responsibility in any delay and lost of mail.
A.M. Fast Mail: You can opt for the Fast Mail option if you want your items urgently for SGD $3. Fast Mail will ensure your purchase reaches your letterbox within the next 2 working days if the items are in stock and the order is placed prior to 3:00pm GMT+8, this only applies if your order is made on a working day. Fast Mail does not come with tracking number. Casefactorie holds no responsibility in any delay and lost of mail.
Registered Mail: The Registered Mail option allows your purchase to be tracked in case your parcel is lost. You can track your item’s status, making it ideal for confidential or important items which require special handling, processing and accountability. Your purchase will be delivered to your letterbox between 3 to 5 working days. There might be delays beyond the original delivery estimates. Casefactorie holds responsibility for any lost mail. You can enter your tracking number and trace your shipment via this website. Your tracking number will be provided once your order has been shipped.
INTERNATIONAL SHIPPING
International orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 3:00pm GMT+8. We cannot guarantee your order will ship the same day, regardless of the shipping method you select.
Customs Duties and Taxes: Orders shipped outside of the Singapore may be subject to import taxes, customs duties, and fees levied the country you live in. Your local government may impose import duties and/or taxes on shipments from outside your country. As the recipient of an international order, you are responsible for paying any taxes, duties and/or customs fees charged by your government. Casefactorie has no control over these charges, nor can we predict what they may be.
Customs Value: Casefactorie is required by law to declare an accurate commercial value on all non-Singapore shipments. We are unable to honour any requests to adjust the actual value of an order on the customs documentation.
Customs policies vary widely from country to country; you should contact your local customs office for more information. Please also note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International orders shipped will be shipped via Singapore Post Limited, SingPost. This shipping method may be delayed further depending on customs policies. The Speedpost Standard and Speedpost Economy methods do NOT come with tracking information. For more information on international delivery services, you can visit the SingPost's international delivery services on their website. Casefactorie provides international shipping method with tracking number only. You can enter your tracking number and trace your shipment via this website.
There will be an additional $2.50 SGD applicable for international registered article.
AIRMAIL RATES
Weight Step Up To (max weight: 2kg)
Destination Zone 1
Malaysia & Brunei
Postage Rate (SGD)
100g - $3.00
250g - $4.10
500g - $5.70
Per additional 100g - $1.60
Destination Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Postage Rate (SGD)
100g - $3.70
250g - $7.30
500g - $12.50
Per additional 100g - $3.00
Destination Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Postage Rate (SGD)
100g - $5.20
250g - $10.35
500g - $17.50
Per additional 100g - $4.00
DISCOUNT CODES
Only one coupon code can be applied per order. If your order has been placed, your order total cannot be modified.
Please be aware that if you use a discount or coupon code with your order, and that discount brings your order total below the threshold amount for free shipping, your order will no longer qualify for free shipping. Shipping fees charged under these circumstances are not refundable. Also, please note that only one discount code can be used per order.
PAYMENT METHODS
Our website currently accepts Visa, Master Card, American Express.
CANCELLATIONS
We are unable to cancel most orders. Our goal is to ship your order as quickly as possible, and we make every effort to minimise the time between when your order is placed and when it ships out. Unfortunately, this means that it is usually impossible for us to cancel an order once it's been processed.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact Casefactorie Support Team and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.
OTHER 3RD-PARTY WEBSITES/APP
Casefactorie sells, and may fulfill, orders on platforms/websites such as Carousell, Shopee, Lazada, Qoo10, ezbuy and others. Orders fulfilled by them are subject to their shipping policies. Orders placed on other websites, but fulfilled by Casefactorie, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
What are the different states of an order?
1. Order Placed:
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
Your order has been placed.
We’ve received your order and payment information. Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.
2. Order In Progress:
Your order will be available soon.
We have all the information needed to complete your order. As soon as the item is ready, we’ll send you an update and prepare the shipment. You can still make changes to the order at this point.
3. Preparing to Ship:
Your order is being prepared for shipment.
We’re completing some final details before we ship your order. As soon as it ships, we’ll email you the delivery information. At this point, you can no longer make changes to the order.
4. Shipped:
Your order has shipped.
You can track your shipment via Singapore Post Limited to follow your package online if you have selected the tracking option upon checking out. This information will be available within the first 24 hours of shipment.
5. Delivered:
Your order was delivered.
The package has been dropped off at the shipping address specified in your order. If you need to return any part of your order, you can initiate the process online.
Contact Casefactorie Sales Team
Find the most convenient option to get help for your order, or check the progress of a current shipment.
Email us to check the status of your order that's already shipped.
* Casefactorie uses encryption to protect the confidentiality of your personal information.
Casefactorie Support is on Facebook Messenger
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too. Get started by scanning the logo above using the Facebook Messenger app on your mobile phone right now!
Facebook Messenger > People (On the right of the camera button at the bottom) > Scan Code/Scan Messenger Code
Have problem with scanning the logo? Click here to solve the problem.
Find the answers to our most commonly asked questions.
Mailing Address:
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Singapore, Singapore
Email:
For general enquiries
Singapore
Central Region
3 New Bugis Street
Bugis Street (Level 1)
DFL18
S188867
Tel: +65 9893 3389
Operation Hours: 11am to 9pm
Map of Bugis Street