Dear all valued customers,
Casefactorie will remain in operation for our retail outlet till 1500 hours on 07 April 2020. We will be closed from 08 April 2020 to 06 May 2020, unless there are any changes to the COVID-19 circuit breaker measures by the government. Our online retail remains in operation during this period.
Casefactorie promise that we will process and ship out all orders as usual and all other shopping platforms. Our team is working from home to provide you essential services. Our WhatsApp, telephone line at +6598933389 remains open.
These are the services which we are unable to provide in the midst of this COVID-19 pandemic:
- Walk-in purchase
- Warranty related concern
- Meet-up service
- Installation of any screen protector/tempered glass
- Demonstration of audio products and any other products
Please bear with us if there is any delay in response from our side. Courier services like SingPost, Ninja Van, etc are still valid across the shopping platforms like Lazada, Qoo10 and Shopee. Expect delay because demand for such services are high, hiccups do happen.
** Please follow our Facebook page to stay updated.
We urge everyone to be safe and stay at home in this difficult period. Let us fight this invisible enemy together. We appreciated everyone support all this while and we continue to strive in this crisis.