Get help from where you are.
Have an issue with our product? Write us an email with each applicable item below:
- Your device model
- The product you are having issues with, along with colour and side, if applicable.
- A short description of your issue
- At least 2 clear pictures of your issue, or video so that we can better understand it.
- Your order number or email address, if you purchased from our website.
- A picture / screen shot of your proof of purchase or order confirmation email.
Those that include the above items from the start can have their issue solved up to a day faster!
Get help by sending an email to Casefactorie support team.